Start a conversation

Why Do These Calls Have a Call End Reason of Undefined Instead of Auto Answered?

Overview

You have a list of calls that have a Call-End Reason of Undefined and you expect that the Call-End Reason should be Auto-Answer instead.

calls_not_classified_as_auto_answer.png

Information

The calls were correctly classified as AutoAnsweredNormal as expected, but the Call-End Reason for a Parent Call like these Scheme Calls (which are not device calls) is always set to Undefined.

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Priyanka Bhotika

  2. Posted

Comments