Overview This article will demonstrate how to reboot a LION server 1 or a LION server 2. This information will be used by customers for troubleshooting purposes....
Overview When you attempt to open your Delta ACD site you receive the following error: Server Error in '/' Application Runtime Error Description: An application error occurred on the server. The curre...
Overview You would like to get confirmation that VoltDelta is aware of the upcoming Daylight Saving Time (DST) change. You would like to make sure that the appropriate action is taken, if required, to...
Overview The call session ID's and timestamps affiliated with a call are 7-8 minutes in the future. This is impacting calls made to some customers. It appears to be more prominent with calls routed th...
Overview This article answers what to do if you are unable to barge in (interrupt the call during announcements) on a particular server, and your system is hanging up after both general floodgates (em...