Overview

You want to connect FMB with Oracle Webchats and AAQ routing through Volt.

Solution

Please Create a Volt Delta UK support ticket and for each new service that you are trying to enable, provide the following information:

• Oracle information:
  •  Site URL(s)
  •  SOAP URL(s)
  •  Credentials
• VoltDelta Information:
  •  Service Address
  •  Routing Plan
  •  Classification